Privacy Policy

Who we are

Our website address is: http://colourmeballoon.co.uk.

This Privacy Policy governs the way (“Colour Me Balloon”) collects, uses, maintains and discloses information collected from users (each, a “User”) of the http://www.colourmeballoon.co.uk/ website (“Site”). This privacy policy applies to the Site and all products and services offered by Colour Me Balloon.

What personal data we collect and why we collect it

We may collect personal identification information from Users in different ways, including, but not limited to, when Users visit our site, register on the site, place an order, leave a review, fill out a contact form, and in connection with other activities, services, features or resources we make available on our Site. Users might be asked for, name, email address, billing address, delivery address, phone number, payment information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily give such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information
We may collect non-personal identification information about Users when they interact with our Site. Non-personal identification information may include the automatically receives and records information on our server logs from your browser, including your IP address, browser type, and the page(s) you ask. This information is collected anonymously and is used to better understand how people use our site and improve its performance.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Messages received through are contact form are treated as confidential dealt with by the intender. The Messages sent through our contact form are never shared. The information you provides helps us attend to your queries as effective as possible.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytic

This website uses Google Analytic to help analyze how users use the site. The tool uses “cookies,” which are text files placed on your computer, to collect standard Internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of the website (including IP address) is transmitted to Google. This information is then used to rate visitors’ us of the website and to compile statistical reports on website activity for Colour Me Balloon.

We will never (and will not allow any third-party to) use the statistical analytic tool to track or to collect any Personally Identifiable Information (PII) of visitors to our site. Google will not associate your IP address with any other data held by Google. Neither we nor Google will link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from this site with any Personally Identifiable Information from any source, unless you explicitly submit that information via a fill-in form on our website.

Who we share your data with

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we give users with advance notice. This does not include website hosting partners and other parties who aid us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is proper to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they give in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments maybe checked through an automated spam detection service.

Your contact information

Choice/Opt-Out
You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at info@colourmeballoon.co.uk.

Changes to this privacy policy

Colour Me Balloon has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Additional information

How we protect your data

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

What data breach procedures we have in place

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.

What third parties we receive data from

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensor and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

What automated decision-making and/or profiling we do with user data

Colour Me balloon may collect and use Users personal information for the following purposes:

  • – To improve customer service
    Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • – To personalize user experience
    We may use information to understand how our Users as a group use the services and resources provided on our Site.
  • – To improve our Site
    We may use feedback you provide to improve our products and services.
  • – To process payments
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • – To send periodic emails
    We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.
  • Send information, respond to inquiries, and/or other requests or questions
           Process orders and to send information and updates pertaining to orders.
           Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

As a matter of policy Colour Me Balloon does not sell, rent, share or otherwise distribute any of your personal information to third parties except in certain specific circumstances. Those circumstances are as follows:

  • We receive a subpoena, court order or other legal demand for your information.
  • We believe it is necessary to share information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, or as otherwise required by law.
  • Colour Me Balloon is acquired by or merged with another company. In this event Colour Me Balloon will let know you before your information is transferred and becomes subject to a different privacy policy.
  • Some of our services allow you to make certain information public or accessible to certain individuals. If you make use of these services Colour Me Balloon will share your information as you request.

Industry regulatory disclosure requirements

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Access to Information
You have the right to access personal information held about you. You can exercise your rights at any time by contacting us.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Colour Me Balloon

+44 (0) 07834486781

info@colourmeballoon.co.uk

last updated on 18 May 2018